FREE* SHIPPING STARTS ON ORDERS $100+

Shipping

GENERAL INFORMATION
  • Your order will always be packaged with care. Please open with care.
  • Your order will most often be shipped the same day or within 3 business days. Tracking will be provided when applicable via email once your order has shipped.
  • Local customers can choose to enjoy FREE local pickup in Manotick, Ontario. Please contact Gentle Nest to book an appointment.
  • All shipping prices are in Canadian dollars. Gentle Nest covers the taxes on all shipping rates in Canada. Any customs or brokerage fees on all United States shipping and returns are the sole responsibility of the purchaser.
  • Whenever possible we ship in recycled boxes/packaging as an effort to reduce our environmental impact.
  • Orders ship once complete. Any order containing a special order or pre-order or out-of-stock item will be held until the item is in stock and everything can be shipped together. If you wish to receive an in-stock item right away, please order separately. 
  • Remote or over-sized or heavy orders may incur additional charges. You will be invoiced with the cost of additional shipping before your order is shipped. Oversize item surcharges will still apply to orders that otherwise qualify for free shipping.
  • *FREE SHIPPING option is calculated after discounts and before taxes. Remote or over-sized or heavy orders may incur additional charges. You will be invoiced with the cost of additional shipping before your order is shipped. Oversize item surcharges will still apply to orders that otherwise qualify for free shipping. Unfortunately we are unable to provide free shipping to the following areas deemed remote by Canada Post.
CANADA
  • LETTER MAIL: Please choose this option carefully. We will ship letter mail up to the maximum accepted Canada Post letter-mail envelope slot dimensions (Height 2cm x Width 27cm x Length 38 cm) and up to the maximum accepted Canada Post letter-mail weight (500 g). Please contact Gentle Nest if you are unsure if your order qualifies. You will be invoiced for the balance if your order does not qualify. *Packaging and tags may be removed and items may be vacuum sealed in order to maximize this option for you. This option has no tracking or insurance. *Please note items can not be returned without original packaging and tags.
    • $5 anywhere in Canada
  • FLAT RATE: Flat rates are calculated at 10% of free shipping minimum for each province. All parcels are sent Expedited via Canada Post with tracking and $100 insurance. If you would like additional insurance please contact Gentle Nest for a custom quote.
    • ON, QC - $10 or FREE* for orders $100+
    • MN, NB - $12 or FREE* for orders $120+
    • SK, NS - $13 or FREE* for orders $130+
    • AB, PE - $14 or FREE* for orders $140+
    • BC, NT, YT, NL - $15 or FREE* for orders $150+
    • NU - $25.00 or FREE* for orders $250+
USA (LOWER 48 STATES)
  • LETTER-POST/SMALL PACKET: Please choose this option carefully. We will ship letter-post or small packet up to the maximum accepted Canada Post small packet weight (<1000 g). Please contact Gentle Nest if you are unsure if your order qualifies. You will be invoiced for the balance if your order does not qualify. *Packaging and tags may be removed and items may be vacuum sealed in order to maximize this option for you. This option has no tracking or insurance. *Please note items can not be returned without original packaging and tags.
    • $10
  • FLAT RATE: Flat rates are calculated at 10% of free shipping minimum. All parcels are sent Expedited via Canada Post with tracking and $100 insurance. If you would like additional insurance please contact Gentle Nest for a custom quote.  
    • $20 or FREE* for orders $200+
INTERNATIONAL
  • Please contact us