>> 🇨🇦 FLAT RATE SHIPPING TO CAN/US 🇺🇸 <<

Shipping

GENERAL INFORMATION
 
*****STORE CLOSING SALE all sales are final*****

LOCAL PICK UP AVAILABLE by appointment in Barrhaven (Ottawa, ON). Please contact us to make arrangements. 

DAMAGED PARCELS Your order will always be packaged with care. Please open with care. We do not recommended opening with sharp objects. Gentle Nest cannot be held responsible for damage incurred from opening your parcel. If you received your parcel damaged and your parcel was shipped expedited, you are insured for up to $100 (or more if requested/paid by customer). Please contact us with a description plus images of the problem and we will open a ticket with Canada Post to investigate. 

INCORRECT/INCOMPLETE SHIPPING ADDRESS Please always check that you entered the correct and complete shipping address. Gentle Nest will ship to the address as entered on your order and can not be held liable for incorrect/incomplete shipping address. Once a parcel has been shipped we cannot alter the shipping address. If a parcel is refused, returned to sender or undeliverable due to incorrect/incomplete address Gentle Nest will abandon the parcel with no refund.

GREEN EFFORTS Whenever possible we ship in recycled boxes/packaging in an effort to reduce our environmental impact. All receipts are electronic, we do not print a paper copy to ship with your order. 

PROCESSING TIME Your order will most often be shipped the same day or within 3 business days. You will be notified via email once your order has shipped. We ship via Canada Post. Gentle Nest cannot be held responsible for postal delays beyond the estimated delivery times given. Orders ship once complete. Any order containing a special order or pre-order or out-of-stock item will be held until the item is in stock and everything can be shipped together. If you wish to receive an in-stock item right away, please order separately. 

PRICING All shipping prices are in Canadian dollars. Any taxes/customs/brokerage fees on all United States orders and returns are the sole responsibility of the purchaser. 

THANK YOU!  💗 Thank you for shopping small, you are making a BIG difference! 

 

CANADA
    EXPEDITED Includes tracking and up to $100 insurance. If you would like additional insurance please contact Gentle Nest for a custom quote. Remote or over-sized/heavy (5 kg +) orders may incur additional charges. You will be invoiced via PayPal with the cost of additional shipping before your order is shipped.  The following areas are deemed remote by Canada Post. Rates are based on distance travelled from Gentle Nest:
    • ON, QC
      • $10 
      • Projected arrival up to 3 business days from ship date.
      • MN, NB
        • $12 
        • Projected arrival up to 7 business days from ship date.
        • SK, NS
          • $13 
          • Projected arrival up to 7 business days from ship date.
          • AB, PE
            • $14 
            • Projected arrival up to 7 business days from ship date.
            • BC, NT, YT, NL
              • $15 
              • Projected arrival up to 7 business days from ship date.
              • NU
                • $25.00 
                • Projected arrival up to 7 business days from ship date.

              USA
                EXPEDITED Includes tracking and up to $100 insurance. If you would like additional insurance please contact Gentle Nest for a custom quote. Remote or over-sized/heavy (5 kg +) orders may incur additional charges. You will be invoiced via PayPal with the cost of additional shipping before your order is shipped. The following areas are deemed remote by Canada Post.
                • $20 
                • Projected arrival up to 7 business days from ship date.